System health and alerts

Data and security

Settings, System, Data and security opens on Overview, the firm's plain account of how its data is kept:

• Records kept unaltered says when the nightly check last walked the chain of changes and whether it found any record changed or removed. Report downloads that check's report to hand on to an auditor.
• Backups says when Docavra last proved the firm's backup by restoring it, and whether it restored whole.
• Storage shows the room the firm's files and records use against what the plan allows, and the room left.
• Connected services lists the firm's own accounts with other services and whether each answers. With none connected, Docavra's own carry the firm's email and texts.

What's new

The What's new tab lists what is new in Docavra, what improved and what was fixed, by date. Use Show to narrow it to New, Improved or Fixed. The top of the tab names the version the firm is running now. We keep every firm on a current release, so the law the system applies does not fall behind.

Alerts

When something needs a person, such as integration credentials about to expire, a file that failed its virus scan, or a failed nightly check, the system raises an alert. Alerts reach the firm's administrators in the app, and by email or text message where they are serious.

1. Open Settings, System, Data and security, Alerts to see what is open, or narrow it to those acknowledged.
2. Open an alert to read what happened and what to do.
3. Acknowledge it once someone is dealing with it, so others know. An alert that points to somewhere you can fix it shows a link to it among its actions.

Sign in attempts

Settings, Access & security, Security, Login attempts lists recent sign in attempts across the firm, including failures, so an administrator can see an account under attack and unlock one that is locked.