Task guide
Professional indemnity insurance
Keep the firm's indemnity policies with their limits and documents, work each renewal to binding, record notices of circumstances and claims with their payments, and send the broker the claims history.
The policy
Compliance, Firm, Insurance, Add policy records the Insurer, the Broker, the Policy number, the Cover (claims made or occurrence), its period, the Limit per claim, the Limit in the aggregate, the Excess, the Premium and any run-off cover after the firm stops practising. Attach document links the schedule and the wording from the firm's documents.
The policy in force is the latest begun that covers today. Where the firm sets Minimum indemnity cover, a policy whose limit per claim is below it is marked on its page and on the dashboard.
The renewal
Reminders go to whoever manages insurance at each of Insurance renewal reminders (days before) (60, 30 and 7 as shipped) until the renewal is bound. Start the renewal opens it; Update the renewal records the proposal sent and where it stands; Add a quote keeps each insurer's terms; and once the new policy is recorded, Bind links it.
Notices and claims
A claims-made policy covers what the insurer is told of in its period, so something that may become a claim is told as a Notice of circumstances; a claim made against the firm is a Claim. Each is numbered (PIC-2026-0001) and records the policy, the day the insurer was told, its reference, the reserve, the matter, and for a claim the claimant and the notice it grew from. Tell the insurer on an incident, a complaint or a missed deadline starts one linked to it.
On a claim, Record payment keeps what the insurer paid; Close records how it ended and any excess the firm paid.
The claims history
Claims history under Notices and claims exports every notice and claim over the span you choose, as a PDF on the letterhead or a CSV, for the broker at renewal. The export asks first and is kept in the audit trail.
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